Do Shippers Care About CSA Scores?

TodaysTrucking.com cites the recent TCP survey to suggest, “not really.”

The number of shippers unconcerned by carrier CSA scores rose from 15% to 22% this quarter. Only 16% of shippers are reportedly concerned.

“We are at a loss to explain the increase in shippers not concerned. One possible explanation is that shippers simply do not use CSA scores as a determinant in choosing a carrier,” said Richard Mikes, TCP Partner.

It is likely that many shippers still do not believe CSA scores are an accurate reflection of carrier safety.

Read the full Today’s Trucking article here.